How can you know if you are building the right product or service? Big question, right? You’ve put hundreds of hours into your idea and maybe you have already built it but, how can you know if you are building something that will delight your users? NOTE: This article is focused on new products or products that […]
Using this type of process is collaborative, ensures that team members are on the same page, helps create buy-in to the usability process, and breaks down the process enough to spot parts where the system might have usability issues. The blog entry from last week was focused on usability testing and finding usability problems within the […]
I’ve created numerous UX Playbooks to help User Experience teams socialize and solidify their contributions within their organization. Often times, UX is a newly created discipline within a company or the team is experiencing fast growth and call on a UX Playbook to help them along the growth journey. Some of the benefits of a […]