Learn how UX Detectives uncover usability issues, analyze user behavior, and improve digital experiences through research, data, and problem-solving.
Blog
Our news and updates.
Are you building the right product or service?
How can you know if you are building the right product or service? Big question, right? You’ve put hundreds of hours into your idea and maybe you have already built it but, how can you know if you are building something that will delight your users? NOTE: This article is focused on new products or products that […]
Case Study: UBERDOC concept creation and user testing
Problem UBERDOC existed in the mind of Dr. Paula Muto, a Vascular Surgeon but no where else. The idea for a website where people could go online and secure an appointment for the next day with a Medical Specialist was a brand new concept. The concept needed to be prototyped and tested with real patients. […]
Wearing Your Human Factors Spectacles
Think of all the times in a day that you interact with something that was designed for human use. To show just how many interactions we have daily, I made a list of some of them. It includes: a Keurig coffee machine, a dishwasher, a car dashboard, an iPhone, a paper towel dispenser, a soap […]
What’s next after usability? Delight!
Emotional design and delight are hot topics in user experience. As overall product usability is more consistent than it has been in the past, we look to provide a greater benefit from design. So with usability as the baseline, emotional design is the standard for which to strive. Don Norman, a leader in the UX […]
Microinteractions and the User Experience: Making it or Breaking it
A microinteraction can be described as a small interaction with a system, with a part of that system that only serves one purpose. … “brief pieces of functionality” … “contained product moments” … “product use case boiled down to a single moment” … “The details are not the details. They are the design.” The microinteractions in your product […]
So you have an idea – what now? Divergent and convergent thinking in prototyping processes
You are walking down the street and all of a sudden, you have an idea for a mobile app or a new type of wearable technology. How does that idea come to life? How do you make sure that you shape that idea into the best version of itself? Phase 1: Ideation/Brainstorming You have a […]
Best Apps of 2014: Snapchat’s lead could self-destruct just like their photos
Snapchat has a huge teen user population, with the median age of users at 18 years old. It was one of the fastest growing apps last year, but not without newsworthy headlines. The Top 10 Mobile apps of 2014 were released by Time, rated by popularity and promise. Snapchat snagged the number one spot, but […]
Best Apps of 2014: The Venmo experience is easy and social but what’s missing?
Venmo offers not just a utilitarian money transfer, but also a social experience, where you can see what your friends are paying for and get involved. The Top 10 Mobile apps of 2014 were released by Time, rated by popularity and promise. They included Kim Kardashian’s “Hollywood”, games such as 2048 and Flappy Bird, social […]
Best Apps of 2014: Why Uber made the top 3 and what they can do better
A key element of user experience is the understanding that a product will survive if it offers a (1) unique value or a (2) marginal value with an exceptional user experience. The Top 10 Mobile apps of 2014 were released by Time, rated by popularity and promise. They included Kim Kardashian’s “Hollywood”, games such as 2048 […]