About Us
It’s passion, not just work!
Boston Human Factors is a B2B UX research firm that helps Fortune 1000 digital product development companies create successful, user-friendly products. Through onsite observations and in-depth user research, we identify where users struggle and uncover the root causes of design challenges.
We provide clear, actionable insights that guide product teams in making informed decisions—avoiding wasted time and investment while ensuring their digital products are intuitive, effective, and commercially successful. The result? Better experiences, smarter decisions, lasting growth.
Deb Biggar, Managing Director
I founded Boston Human Factors, Inc. in August of 2014 after gaining much experience consulting for Fortune 1000 companies since 2000. I graduated from Bentley University's Human Factors in Information Design program in 2006 with honors. Prior to that I have completed User Experience Designs and Research for big name brands like IKEA, Zipcar, iRobot, National Geographic Learning, Suffolk University, and H&R Block.
I have a unique ability to ask great questions and listen for the between-the-lines thoughts and feelings. This is helpful to clients because I am able to identify underlying concerns of business leaders and address them directly by leading research efforts to answer product strategy questions.
I live in Lynnfield, MA with my family, our Newfie, a Colombian aupair and a spectacular Tree House.
We are certified as a Woman Owned Business
Your name could be here ....
I believe in hiring good people and empowering you to do great work! I am always on the look out for contractors that specialize as Visual Designers, UX Designers, UX Researchers, Interns and anyone else who has something cool to contribute to Boston Human Factors, Inc.
Let us know if you'd like to chat or get together.
Email me or text me at 781-696-8463 deb@bostonhumanfactors.com