What’s next after usability? Delight!

Posted · 6 Comments

Emotional design and delight are hot topics in user experience. As overall product usability is more consistent than it has been in the past, we look to provide a greater benefit from design. So with usability as the baseline, emotional design is the standard for which to strive. Don Norman, a leader in the UX […]

Microinteractions and the User Experience: Making it or Breaking it

Posted · Add Comment

A microinteraction can be described as a small interaction with a system, with a part of that system that only serves one purpose. … “brief pieces of functionality” … “contained product moments” … “product use case boiled down to a single moment” … “The details are not the details. They are the design.” The microinteractions in your product […]

Working Memory working too hard: Sephora losing out on customers

Posted · 2 Comments

“Human Factors” are design principles devoted to understanding and applying how humans interact with products or processes. There are universal human factors that help guide good design, such as: Sensory Perception Pre-attentive Processing Integration of Prior Knowledge Metacognition Working Memory (topic of today’s blog)  …but the whole point of user experience is to take the […]

What goes into a decision? Sometimes, very little.

Posted · 1 Comment

“Human Factors” are design principles devoted to understanding and applying how humans interact with products or processes. There are universal human factors that help guide good design, such as: Sensory Perception Pre-attentive Processing Integration of Prior Knowledge Metacognition (topic of today’s blog) Working Memory Understanding how people make decisions and think through things (metacognition), is […]

Designing for everyone: Do not make them learn too much

Posted · 5 Comments

“Human Factors” are design principles devoted to understanding and applying how humans interact with products or processes. There are universal human factors that help guide good design, such as: Sensory Perception Pre-attentive Processing Integration of Prior Knowledge (topic of today’s blog) Metacognition Working Memory The best thing that a UX designer can do is to […]

Maximum Efficiency: Help users classify your data

Posted · 24 Comments

“Human Factors” are design principles devoted to understanding and applying how humans interact with products or processes. There are universal human factors that help guide good design, such as: Sensory Perception Pre-attentive Processing (the topic of today’s blog post) Integration of Prior Knowledge Metacognition Working Memory In the coming weeks, each area will be discussed […]